Shipping policy

Shipping Policy

Orders are shipped from Italy.

Please allow up to 10 business days for order processing before dispatch. Processing times may vary depending on order volume, holiday periods, or logistics.

Shipping Costs

All shipping rates are calculated at checkout based on your location and order size.

Estimated Delivery Times

Delivery times are not guaranteed. Actual delivery may vary due to courier delays, customs checks, or other factors beyond our control.

Customs and Import Duties

For orders outside the EU, any applicable customs duties, VAT, or import fees are the sole responsibility of the customer. These charges are not included in the item or shipping price.

Tracking Information

If available for your chosen shipping method, tracking details will be sent after your order is dispatched. Some lower-cost options may not include tracking.

Responsibility

We are not liable for lost, delayed, stolen, or damaged shipments. Once your package is handed over to the shipping carrier, responsibility passes to the customer.

No Delivery Guarantee

By placing an order, you accept the risk of delays or failed delivery due to third-party carriers, customs, or other external factors. We do not issue replacements or refunds in such cases unless required by law.